Independent launches service advice and parts helpline
publication date: Jun 9, 2009
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author/source: Robin Roberts
Motorists providing their vehicle registration can now obtain an instant cost of a Car Part, how long the spare part takes to replace and known fixes for common vehicle faults on a vehicle.
Mail Order specialist, Car Parts Direct has introduced new technology that allows a motorists access information that they claim can dramatically reduce vehicle Service and Repair bills.
Customers ordering Car Parts by phone can now ask a technical expert the recommended time it should take to replace a specific vehicle part. This service avoids garages quoting an excessive labour time to repair a vehicle. If a Garage quotes four- hours to replace Brakes and Shock Absorbers, Car Parts Direct customers will be able to quote the real recommended repair time of say, three-hours and ask the Garage to reduce their labour quote accordingly.
Martin Mosley of Car Parts Direct said, "Some Garages charge a low hourly labour rate then try to increase the time it takes to carry out the repair. The information we provide keeps our customers informed of the time the manufacturers recommend. Our customer then has a choice - supply the parts to the Garage and pay them to have them fitted. Others can choose to fit the parts themselves and save on the labour cost."
The information is available on virtually every major vehicle part fitted on any vehicle registered in the UK on the DVLA database. More details on the Car Parts Direct link site below.
