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DVLA work quickly to help identify recall cars for Toyota

publication date: Feb 5, 2010
 | 
author/source: Robin Roberts
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Swansea’s DVLA staff have been praised by Toyota GB for their prioritisation of tracing vehicles affected by the throttle pedal safety recall.

Earlier this week Toyota GB said it hoped to get the information from the DVLA and start sending out letters to keepers within four weeks, but the DVLA has slashed this supply of data to two days. The first recall letters could be with keepers early next week.
Using this information, Toyota will immediately be contacting the owners/keepers to inform them that their vehicle is among those covered by the recall.
 DVLA office at Swansea

The letter will explain the issue and the signs drivers should look out for that might indicate their car has a problem.
It will also provide details of what to do in the very rare event of problem arising, and where to find further advice and assistance.
Miguel Fonseca, Managing Director Toyota GB, said, “We are committed to accomplishing this safety recall as quickly as possible, it is our aim to do so within a matter of eight weeks, in spite of the large number of vehicles involved.
“The DVLA has helped us greatly in moving things forward. We are in discussion with our network of Toyota service centres to explore options for carrying out the recall work as quickly as possible, and with the least inconvenience to our customers. This will include prioritisation of recall work, weekend working and extended opening hours.”
   
  
   Honda UK has started the process of informing its 171,372 Jazz 2002-2008 year model owners across the UK to provide information and outline the next steps for assessment and rectification work to be carried out on the master power window switch, as part of a safety recall. 

   The master window switch in the driver’s door can malfunction when exposed to large amounts of liquid ingress, for example if the window is left open frequently or for long periods during heavy rain.
   Water and other fluids can cause the circuit board of the window switch to malfunction and prevent opening or closing of the window. In rare cases, the circuit board can overheat causing melting or smoke or, potentially, fire.
   There have been no reported cases of a switch malfunction causing fire to a Jazz in the UK.



          


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