| Disabled motorists whose vehicles are damaged
invariably experience more difficulty than most in getting their
transport repaired quickly, efficiently and effectively. Commenting on this situation recently, Malcolm Tagg, the Director General of the VBRA, the UK's leading trade association for Vehicle Body Building, CV, Car Body and SMART repair, stated, "When circumstances like this arise we can only recommend that drivers endeavour whenever possible to use a VBRA member garage and avail themselves of the advantages they offer. "These frequently include a collect and deliver service, something which we know disabled drivers find extremely helpful and which is available over a very wide geographical area and certainly as speedy a repair as possible to reduce downtime in a motorists specially adapted vehicle" | |
| Commenting on other areas where the VBRA and its members are routinely able to assist disabled motorists Tagg added,"The VBRA leads in educating members in modern vehicle construction and repair technologies, some specifically oriented towards specialist vehicles including wheelchair accessible conversions for example. | |
| In connection with this we facilitate and encourage numerous training courses covering all aspects of vehicle repair and provide a comprehensive range of advisory services to members to best help them serve their customers. | VBRA members can be found from your local yellow pages,
or via www.vbra.co.uk or Disabled
Motorists Federation or through the OFT's code approval web area. |
| "This enables them to undertake their work in the most professional and timely manner possible and has received much favourable comment. We also audit all members on a regular basis to ensure that the standards demanded are being met or exceeded, enabling them to use the OFT designation for body repairs under VBRA Code of Practice which is the only code for body repair recognised under the OFT Consumer Code Approval scheme." | |